About
Us
What Defines Our Services
Sample of Recent Projects
Client List
Our objective is to promote the
opportunities presented by the diversity of our
global and multicultural society.
About
Nipporica Associates
Nipporica Associates was
established in July of 1989 by Dianne Saphiere
to promote communication and collaboration across
difference. We provide training and consulting
services as well as products to enable the
effective utilization of diversity.
We believe that
- An organization's human
assets are its most important and
profitable ones over the long term.
- The effective use of the
cultural diversity present in any
organization is key to its growth and
survival in the global economy.
- It is possible to create
an environment in which people with
diverse value orientations work together
productively, innovatively, efficiently,
and enjoyably.
- It is possible to
stimulate and channel the creative and
productive energy of a diverse workforce
in directions which are optimally
effective for both the organization and
the individual employee.
Our objectives are
- Help our clients to
realize these fundamental beliefs within
their businesses.
- To cultivate long-term
partnerships with clients and provide
them with a comprehensive package of
cross-cultural services tailored to their
organizations.
-
What
Defines Nipporica Associates' Services?
1. Consultants and trainers who
will work with you as a team to design and
deliver projects to your specifications and needs
- Flexibility to modify
design, timing, etc. based upon findings
of needs assessment
- Long-term commitment to a
few primary clients in order to deliver
the best quality services
- Role modelling of
cross-cultural teamwork for your
organization
- Integration of learnings
into the work, often by involving actual
tasks and colleagues in the training or
consulting process
2. Highly tailored training and
consulting projects based on extensive research
of your industry, company, key players, and
corporate culture
- Objectives and design
recreated for each project
- Situation-specific case
studies that meet your organization's
needs and objectives
- Practical role plays
typical of the situations in which your
people will find themselves
- Bottom-line results and
approach
3. Training that emphasizes the
skills necessary to succeed in business across
cultures
- Task-focused training and
consulting
- Interventions that respect
participants' personal strengths and
experience
- Interactive focus based on
the knowledge that people behave
differently with foreigners than they do
when dealing domestically
- Development of the whole
person by working with people to enhance
their capabilities in a manner that is
personally comfortable
4. The commitment to deliver
the expertise needed for your project
- Associates who are
multilingual, multicultural, experienced
in international business, specialists in
intercultural communication, and experts
in training design and project management
- Consultative and
facilitative, striving to create a
context in which clients will clearly see
how they can be more cross-culturally
effective
- A Sample of Nipporica
Projects Conducted Recently
-
- Intercultural
Skills Training
Design, development, delivery
and worldwide rollout of an experiential two-day
workshop designed to improve participants'
intercultural effectiveness for global business.
Includes virtual teaming competencies, using
English for international and intercultural
communication (verbal and written), analyzing
cross-cultural miscommunication, understanding
and leveraging differences in decision making,
and high context learning.
A series of workshops and
working meetings for a computer maker to equip
cross-functional work teams with skills for
decision making and problem solving across
difference.
A series of customized one to
three day training workshops to prepare U.S.
insurance executives for traveling to Asia,
getting information from government and industry
officials and negotiating with potential joint
venture partners. Content took executives through
a five year period from initial contact to
product registration, hiring personnel and
setting up an office.
Two day training in Asia for
Asian expatriate and his family; two more days in
the U.S., plus a one-day session with the expat
and his receiving (American) work team, for a
major chemical manufacturer.
Two day Bicultural Organization
Management course for the multicultural Board of
Directors of an international hotel chain.
A series of one-day workshops
on global management skills, enabling managers to
cnduct business without the interference of
culture and with the advantages diversity
provides. Managers practiced skills for
demonstrating credibilty, competence, respect and
persuasiveness across cultures.
Intercultural Team
Effectiveness
Multicultural team development
and business planning session for North American,
Latin American, Asian and European executives of
a European-based global manufacturing
organization.
Cross-functional team
effectiveness project including interviews and
meeting observation, summary report, kickoff
meeting and one year development plan written
with the client for a team of research
scientists, technicians, business development and
marketing managers.
One week professional
development program for in-house and independent
HR and OD consultants, entitled
"Facilitating Productivity in Intercultural
Teams".
Kickoff skills training and
ongoing process consultation for a major
organizational redesign/streamlining effort.
Intercultural
Consulting
Consulting and nine-month
on-site training to facilitate the integration of
two corporate cultures resulting from the buy-out
of a Japanese company by a U.S. chemical company.
Training and consulting issues included aspects
of business systems and operations, business
communication patterns, and the national and
corporate cultures of those involved.
Selection and assessment of
personnel for overseas assignment, including
detailed reports on the types of structures and
systems in which a given employee would best be
able to fulfill his/her potential.
Design of a multicultural
management development system, including
suggestions for organizational objectives, job
descriptions and career ladders, cross-functional
rotation, expatriate assignments, and training
and development plan.
Publication of Ecotonos, a
simulation of multicultural problem solving and
decision making, for use in intercultural
organization and human resource development.
Design of Redundanca, a
second language simulation designed to promote
empathy with nonnative speakers by providing
monolingual people the emotional experience of
speaking in a second language.
Development of the Cultural
Pinwheel, a three-dimensional model of
communication style, thought patterns, teamwork
and leadership styles, for use with a facilitator
or independently by team members.
Intercultural
Research
In-depth research for U.S. high
technology company to assess the impact of
culture and business practices on the strategic
distribution system support functions of its
Asian operations. Final report, written with the
buy-in of local implementers, contained
recommendations regarding the need for creation
of a new management position, restructuring of
delivery of training and support to distributors
and specific suggestions for training plan and
courses, development time-frames and budget
needs.
Nine-month study of 55 managers
in 12 global business teams, representing 9
nationalities and residing in 7 countries, to
develop a preliminary profile of a productive
intercultural work team.
Assessment of the job
competencies of thirty-five employees in a
division of a U.S. corporation in Japan,
screening of local training and development
vendors, and development of a one year T&D
plan for the division.
Intercultural Human
Resource Development
Localization and adaptation for
effective use in Asia of a corporate leadership
development program, a performance appraisal
system, a pay and promotion scale, a sales
training program and a marketing skills
development program for several U.S. based
companies.
Detailed position description
and structured interview guide for selection of a
Japanese national for a key position with the
Japanese subsidiary of a U.S. company.
Development of four training
modules on international business, relocation and
transitions. Nipporica delivered the pilot
programs and trained the in-house trainers to
deliver and customize the modules.
Licensing of training materials
from our Beyond Bowing course, and one week
training of in-house trainers to deliver the
program.
Development of four in-house
courses for expatriate and family pre-departure
orientation, as well as
training-of-in-house-trainers to deliver the
courses.
Nipporica's
Customers Include
- ABB
- Acadia Polymers
- AgLead
- Alaska Airlines
- American President Lines
- ANA Hotels
- Apple Computer
- The Bavarian Ministry of
Economics
- Booz-Allen and Hamilton
- Borg-Warner Automotive
- Cabot
- Children's Hospital of
Cincinnati
- Cincinnati Bell
- Citibank
- Continental Airlines
- DaiNippon Ink and
Chemicals
- Digital Semiconductor
- Federal Express
- The Intercultural
Communication Institute
- Japan Acrylic Chemical
Industries
- Japan Grayline
- Japan Management
Association
- Japan Travel Bureau
- Levi Strauss
- Mitsui Advanced Media
- Moody's Investor Services
- Nikon Precision
Instruments
- NOVA Gas
- Ontario Police College
- Paradyne
- The Principal Financial
Group
- Radio Nederland
- Realty One
- Rohm and Haas U.S.,
Pacific Region, Japan and Korea
- The Royal Canadian Mounted
Police
- Royal Dutch Shell Oil
- Samsung
- The School for
International Training
- The Seattle Times
- SK Telecom
- Southwest Regional Labs
- Tandem Computers
- Texas Instruments
- Tokyo Organic Chemical
Industries
- UNUM Life Insurance
- Xerox International
Partners
- Wilson Learning
We design and facilitate
processes, develop programs and materials, train
trainers, and publish tools and materials to aid
in the utilization of difference. We welcome your
comments and questions.
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